Building
Services
Construction
Activities
Indadequate heat and/or hot water
Frequent renovations / construction
No superintendent
Construction without permits
Intercom broken
Weekend / after-hours construction
Garbage accumulation
Lack of safeguards during construction
Vermin infestations (roaches, mice, etc.)
Dust / debris from construction
Utility outages
Conversion of apartments to commercial space
Inadequate lighting
Combining apartments (2+ small = 1 large apt)
Entrance doors unlocked
Dividing apartments (1 large = 2+ small apts)
Entrance locks changed to Mul-T-Lock
Partitioning apartments (studio = 2 bedroom)
Broken mailboxes
Illegal basement apartments
Elevator out of order
Adding new stories to the building
Inadequate janitor service
Horizontal expansion of building
Other:
Other:
Individual
Apartment Repairs
Construction
"Incidents"
Landlord refuses to make repairs
Breaking through wall/ceiling
Repairs are shoddy
Gas leaks, cut gas lines
It takes a long time to get repairs done
Broken pipes, floods
Multiple appointments are required for repairs
Cut utility lines, interrupted service
Tenants must take off work for scheduled repairs
Electrical fires
Other:
Other:
Harassment
Security
& Safety
Unannounced visits/inspections by landlord
Break-ins, burglaries
Frequent phone calls from landlord
Assaults (by
)
Certified letters from landlord
Prostitution
Notices to Cure from landlord
Drug activity
Litigation initiated by landlord
Blocked or missing fire escape
Eviction(s) initiated by landlord
Landlord
has entered apartment(s) without permission
Coercion by landlord:
Landlord has physically broken into apartment(s)
Other:
Other:
Leases
& Security Deposits
Rental
Trends ( before
& after Shalom takeover)
Renewal leases are not provided 90 days in advance.
Renewal leases include illegal riders (e.g. "mold")
Executed renewal leases are not dated
Renewal lease terms differ from original lease terms
Vacancy leases for regulated apartments do not include mandatory
riders with information about rental laws and calculation of rent
increases.
Vacancy leases include discount riders with conditions
Renewal leases require tenants to sign away rights in order to keep
rent discounts.
Annual reporting of security deposit changed after Shaloms took
over
Annual reporting does not state maintenance fees
Security deposit interest is not paid to tenants
Coercion
Landlord has refused to pay interest when requested
Landlord offers favors (rent discounts, repairs, etc.) in exchange
for ceding of legal rights: withdrawal of complaints, participation
in tenants organization, etc.
Landlord
does not maintain separate account for security deposit
Other:
Other:
Rent
Communication
Landlord refuses to provide rent receipts when required
Landlord calls frequently
Landlord refuses to accept rent payments
Landlord posts many notices in hallways
Landlord returns rent payments
Landlord does not return calls or respond to letters
Other:
Other: